» Lyme DiseaseTitle: Lyme DiseaseCategory: Diseases and ConditionsCreated: 12/31/1997Last Editorial Review: 8/18/2010» Is Bitterness a Mental Disorder? Making too much of irritation » Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f» How to Get Great Sleep Most of us subvert the sandman
» Lyme DiseaseTitle: Lyme DiseaseCategory: Diseases and ConditionsCreated: 12/31/1997Last Editorial Review: 8/18/2010
» Is Bitterness a Mental Disorder? Making too much of irritation
» Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f
» How to Get Great Sleep Most of us subvert the sandman