» Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f» Stressful Social Situations May Be Physically Harmful in SomeTitle: Stressful Social Situations May Be Physically Harmful in SomeCategory: Health NewsCreated: 8/18/2010 10:10:00 AMLast Editorial Review: 8/20/2010» How to Get Great Sleep Most of us subvert the sandman » Is Bitterness a Mental Disorder? Making too much of irritation
» Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f
» Stressful Social Situations May Be Physically Harmful in SomeTitle: Stressful Social Situations May Be Physically Harmful in SomeCategory: Health NewsCreated: 8/18/2010 10:10:00 AMLast Editorial Review: 8/20/2010
» How to Get Great Sleep Most of us subvert the sandman
» Is Bitterness a Mental Disorder? Making too much of irritation