» The Quest for Canine Companionship When pet ownership doesn't help » Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f» Crimonlogist Co-Edits New Book On Female Sexual AbusersSexual offenses committed by women, while often unrecognised and underreported, have become the subject of a new book by a University of Montreal professor. Female Sexual Offenders: Theory, Assessment and Treatment (Wiley), is the first volume of its kind to provide an overview of female-perpetrated sexual abuse, statistics on the crime, as well as treatment options for offenders...
» The Quest for Canine Companionship When pet ownership doesn't help
» Jet Blue's Steven Slater Strikes a Chord with Overstressed Workers; Customer Service Authors Marilyn Suttle and Lori Jo Vest Offer Resiliency TipsDETROIT, Aug. 11 /PRNewswire/ -- Jet Blue Air Steward Steven Slater struck a chord with overstressed service people this week, when he did what many only dream about --- tell the customer off and abandon ship. It's no wonder. Customers are more demanding, businesses are leaner, and the competition f
» Crimonlogist Co-Edits New Book On Female Sexual AbusersSexual offenses committed by women, while often unrecognised and underreported, have become the subject of a new book by a University of Montreal professor. Female Sexual Offenders: Theory, Assessment and Treatment (Wiley), is the first volume of its kind to provide an overview of female-perpetrated sexual abuse, statistics on the crime, as well as treatment options for offenders...